Supply of 120 rental equipment for a global study with 50 sites in APAC & USA

Background:

A US Biotech through its appointed CRO mandated Meditrade to equip 50 global sites with Syringe Pumps, Freezers, Ambient & Refrigerated Centrifuges, Incubators and ECG’s. Furthermore, a partner was needed to source consumables (IV lines, pre-filled syringes, needles etc.) for the initial site stock and resupply throughout the clinical trial. To ensure compliance and readiness-, and to address effective use of equipment, a range of additional services was needed including asset tracking, calibration date monitoring, on-site/off-site calibrations, and equipment maintenance/site transfer services.

Challenge:

The start-up phase of the trial required fast response times, short order-to-shipment cycles, high level of agility to respond to site requests, the flexibility to address changes in product requirements (AUS, NZL, and USA) throughout the study period, and the ability to deliver all solutions & services across multiples countries at scale.

Meditrade’s solution:

Meditrade leveraged its ability identify and source suitable equipment in Australia, New Zealand and the United States at scale through a wide network of partners, product- and services suppliers, to handle local & international storage & distribution, and delivered over 120 pieces of equipment and a wide range of consumables to 50 sites over a period of 6 months. We applied a local sourcing strategy to the majority of equipment and products which helped to avoid importation to a large extent, significantly reducing the time CRO had to spend on IOR handling , while allowing improved levels of service to sites for delivery arrangements, site communication and trouble shooting.

Additionally, Meditrade led all communications with sites in regards to product shipments, equipment installation, calibration of equipment and provided project management services including standardized reports and structured weekly review calls with CRO’s project managers.